From email to ticket, automatically
Connected inbox. Each email becomes a ticket with plate, VIN, part and case type.
Custom warranty and incident management software
Emails from customers and workshops flow into a platform with your brand. The AI classifies them, extracts vehicle or order data and assigns them. Your team decides instead of copying.
In a few days. No commitment.
app.yourcompany.com
Illustrative examplesWarranty inbox4 new
| Ticket | Type | Vehicle | Confidence | Advisor |
|---|---|---|---|---|
| #4812 | Warranty | Corolla · 1234 KLM | 0.96 | Marta |
| #4813 | Part claim | C-HR · 5678 BCD | 0.91 | Jordi |
| #4814 | Technical query | Yaris · 9012 FGH | 0.61 | Review |
| #4815 | Warranty | RAV4 · 3456 JKL | 0.94 | Marta |
The agent reads every email, pulls plate and VIN and assigns it. Unclear cases go to a person.
Sales by store · week 45Export PDF
Sales€184,320
Avg. ticket€23.40
vs. week 44+6.2%
POS and accounting in one view, with role-based access for management, investors and stores.
Work order #2291OK
CustomerIndustrias Vallès, S.A.
TechnicianPau R.
Hours3.5 h
- Main pump inspection
- Seal replacement and pressure test
- Before and after photos
Report written by the AI
Main pump inspected. Worn seal replaced and tightness verified at 6 bar. Equipment operational.
Signed by the customer · sent to the ERP
Quote from a drawingReview and send
| Part | Material | Qty | Amount |
|---|---|---|---|
| DN100 flange | 316 stainless | 4 | €512.00 |
| Ø40 shaft | F-114 | 2 | €286.40 |
| Base plate | S275 | 1 | €198.10 |
| Total €996.50 | |||
The AI reads the drawing, pulls parts, materials and dimensions, and prepares the quote for you to review.
Robots and agents · Finance● running
- Invoice 2026-04118 read · 14 fields
- Amount and tax ID checked against the PO
- Filed in SII · receipt received
- Tax ID doesn't match master data → review
- Batch of 50 invoices complete
This is how we file Daimler Truck's invoices with the Spanish Tax Agency every day. Anything that doesn't match goes to a person.
Process Vision · OctoberPDF
Active processes12
Hours saved418 h
Estimated savings€8,360
Hours saved by process
Monthly report emailed on 1 November · PDF
Every run is logged, errors are flagged as they happen and every month you get the savings by process and by department.
If this sounds familiar
- Warranty claims arrive by email in different formats and get lost in the inbox.
- Nobody knows the status of each claim without asking.
- Generic ticketing tools don't understand your case types or your codes.
What we build
Your case types and codes
Warranty, part claim or technical query, with the internal codes you already use.
Committee and advisor views
Per-advisor assignment, a committee panel and the status of every case in view.
Your brand, your roles
Access for managers and advisors, each with their own permissions.
Client caseWarranty ticket platform for Hersamotor, a Toyota dealership group. They tried it on their own cases before deciding.
Read the case · Warranty claims stop living in the inboxYou tell us the process. In a few days you see it working with your data.
- 01
30-minute call
You walk us through the process, who uses it and which systems are involved. You send us a real example, like an email, an Excel file or a drawing.
- 02
Your app, working
In a few days we build the first version with your real case and hand it to you to try yourself.
- 03
Phased proposal
We start with what gives the best return, whatever saves you the most hours or money. Then the next phase.
Questions
Does it work outside automotive?
Yes. The same pattern works for customer incidents, returns or supplier claims.
Does it connect to our current inbox?
Yes, to Microsoft 365 or Google Workspace, with access only to the inbox you choose.
How is it priced?
A one-off implementation and a monthly support and improvement service. We detail it once you've tried the first version.
We'll show it working on your case
Walk us through the process. If the numbers work, we build the first version of your app with your data. Free, no commitment.
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